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| While developing or enhancing IT systems, most companies devote significant time and resources to understanding requirements, developing business solutions, coding, testing, or reviewing applications. |
| Usually, it’s not always a priority to document these processes. Frequently, the same team that maintains an application is responsible for writing the documentation. However, bug-fix or maintenance work often is at higher priority than documentation. But in today’s ever-changing business environment, IT leaders recognize that complete system documentation serves as a solid foundation for strategic initiatives. Outsourcing, platform migrations or conversions and reengineering efforts are made easier when complete, detailed documentation is available. Documentation helps minimize risks around business continuity and knowledge retention when key resources need to move to other projects or leave the organization. |
| Indite offers the technical documentation for various industry verticals and domains. We have expertise in designing and developing documentation from the end user’s, as well as programmer’s point of view. We script the following guides for you with prominent features like user-friendliness, comprehensible content, approachable style and simple English. |
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At Indite , we offer high-quality technical writing services to create well-designed, cost-effective and accurate online help, getting started guides, user guides, administrator guides, installation guides, multimedia tutorials, release notes, technical notes, API documentation and marketing collaterals.
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| We use the latest and the most widely-used tools and technologies for authoring content for the target audience. We provide services for designing, structuring, and developing content for your products to create documentation that is both informative and easy-to-use. We ink following manual for our clients. |
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 User Guides:
A User Guide helps the audience of a software application understand it thoroughly. When writing a user guide, Indite’s documentation specialists identify the audience, profile the user, and understand installation procedure, analyze the level of details required, and recommend illustrations and screen shots to augment the written instructions.
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Support Guide |
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Operating Instructions Guide |
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Standards and Procedures Guide |
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Specifications Guide |
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Assembly Instruction Guide |
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Maintaining Instruction Guide |
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Technical and Programming Manuals
A Technical Guide provides information to technical staff that includes steps and procedures explaining the details of a system. Our technical writers research technical notes from engineers, interview Subject Matter Experts (SMEs) and organize the collected information in a logical way for easy retrieval. The technical manuals are designed to extend information regarding installation, connectivity, usage and maintenance of products to the end user. |
Hardware Manuals
We offer hardware manuals support to Software/IT, Manufacturing, Telecommunications, Engineering, Medical and Electronics companies across the glob. Our achievements in design and development include:
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Troubleshooting Manual |
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Service and Maintenance Manual |
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Operating Procedures Installation Manuals |
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Safety Handbooks |
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Installation Manuals
We take special care in designing installation manuals for your products. The content is intelligible, written in a simple style. All the complex technical jargons are simplified in a manner that even a lay man can understand the operational procedures of your product. |
Process Documentation
Process documentation lists and describes important aspects of a process such as logging trouble calls, requesting system changes, or executing disaster recovery plans. Process documentation represents valuable intellectual property and is used on a need-to-know basis. The objective of process documentation is to generate an accurate representation of how a task is performed.
Indite creates process documentation by performing a process walk through of sub processes using samples. We investigate the potential of process documentation versus training material and discuss the process with key employees through inquiry. |
Technical and Functional Specifications
At Indite, we create a technical specifications document which communicates business requirements in technical terms to a software development team. It is used to measure the success or failure of a software development effort and describes the project in terms of code, architecture and various other technical details. |
Use Case Documentation
We write use cases as a method to capture software requirements, versus large, monolithic documents that attempt to completely convey all possible requirements before construction starts . |
Legacy Modernization Documentation
Indite’s documentation specialists collect and organize the information on legacy systems using automated tools and templates, delivering detailed knowledge of undocumented systems to support transformation initiatives. Legacy Modernization Documentation helps capture and structure data models, millions of lines of undecipherable code, and other information which helps clarify legacy systems. |
Training Manuals
We offer a methodical approach for handling of tutorials and help manual needs. Tutorial services need to be flexible in design for the fast progressing business needs. We are experienced in writing training manuals for:
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Software |
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Health and safety |
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Disaster recovery |
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Specialist skills |
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New tasks or procedures Contractors |
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Online help
At Indite, when we document your software, we become your unofficial 'bug testers'. We try all the 'dumb' things users might do. And then we try to find out how to overcome the inevitable errors that occur.
We can develop online help systems, either in Windows (or Oracle, or Java) Help, which although an older technology is still a robust and oft-used solution; or we can develop in HTML (or other markup languages) for browser applications.
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